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Last update: 20/03/2024
These Terms and Conditions are effective as of: 01/03/2024.
letzpaws.com is a domain purchased & used by 15/12/2023.
PLEASE READ THE TERMS AND CONDITIONS THOROUGHLY AND CAREFULLY.
The terms and conditions set forth below (“Terms and Conditions”) and the Privacy Policy (as defined below) constitute a legally binding agreement between LetzPaws and you.
These Terms and Conditions contain provisions that define your limits, legal rights and obligations concerning your use of and participation in (i) the LetzPaws Website, Communication System and Mobile Application, including the classified advertisements, forums, various email, chat functions and Internet links, and all content and LetzPaws services available through the domain and sub-domains of LetzPaws located at www.letzpaws.com as well as the Mobile Applications and Communication System associated with letzpaws.com (collectively referred to herein as the “Platform”), and (ii) the online transactions between those users of the Platform who are offering services and businesses (each, a “Service Provider”) and those users of the Platform who are obtaining services, products (each, a “Service User”) through the Platform (such services, collectively, the “Services”). The “Service User Pet” is defined as the pet which belongs to the Service User and is handed over to the Service Provider to render the service which was agreed upon and paid for.
The Terms and Conditions described below incorporate the Privacy Policy and apply to all users of the Platform, including users who are also contributors of video content, information, private and public messages, advertisements, and other materials or Services on the Platform.
You acknowledge that the Platform serves as a venue for the online distribution and publication of user-submitted information between Service Providers and Service Users, and, by using, visiting, registering for, and/or otherwise participating in this Platform, including the Services presented, promoted, and displayed on the Platform, and by proceeding with registration with LetzPaws you hereby certify that: (1) you are either a Service Provider or a prospective Service User, (2) you have the authority to enter into these Terms and Conditions, (3) you authorise the transfer of payment for Services requested through the use of the Platform, and (4) you agree to be bound by all terms and conditions of these Terms and Conditions and any other documents incorporated by reference herein. If you do not so agree to the foregoing, you should not click to affirm your acceptance thereof, in which case you are prohibited from accessing or using the Platform. If you do not agree to any of the provisions outlined in the Terms and Conditions, kindly discontinue viewing or participating in this Platform immediately. You further acknowledge that LetzPaws will be in no way responsible or liable for any loss, damages or loss of opportunity for any transactions performed between you and any other party made via the LetzPaws Platform.
All references to “you” or “your,” as applicable, mean the person that accesses, uses, and/or participates in the Platform in any manner. If you use the Platform or open an Account (as defined below) on behalf of a business, you represent and warrant that you have the authority to bind that business and your acceptance of the Terms and Conditions will be deemed an acceptance by that business and “you” and “your” herein shall refer to that business.
LetzPaws reserves the right, in its sole discretion, to change, modify, or otherwise amend the Terms and Conditions, and any other documents incorporated by reference herein, at any time, and LetzPaws will post notice of the changes and the amended Terms and Conditions at the domain of https://letzpaws.com/terms-conditions/, and/or may communicate the amendments through any method of written contact that LetzPaws has established with you. It is your responsibility to review the Terms and Conditions for any changes. Your use of the Platform following any amendment of the Terms and Conditions will signify your assent to and acceptance of any revised Terms and Conditions. If you do not agree to abide by these or any future Terms and Conditions, please do not use or access the Platform
LetzPaws has established a Privacy Policy that explains to users how their information is collected and used. The Privacy Policy is referenced above and hereby incorporated into the Terms and Conditions set forth herein. Your use of this Platform is governed by the Privacy Policy.
The Privacy Policy is located at:
https://letzpaws.com/privacy-policy/.
The LetzPaws Service consists of a desktop Web application, mobile applications, and other related tools, support and services that pet owners (“Service Users”) and providers of pet-related services (“Service Providers”) can use to find, communicate with and interact with each other. The LetzPaws Service includes our support services, educational materials for Service Providers, and other services.
LetzPaws is a neutral venue for Service Providers and Service Users. LetzPaws is not a Service Provider and, except for general support and other resources and support specifically described in the LetzPaws Service, does not provide pet care services. We make no representations or warranties about the quality of boarding, walking, daycare, veterinary, grooming and training or other services provided by Service Providers (“Pet Care Services”), or about your interactions and dealings with Service Users. Service Providers listed on LetzPaws are not employees or contractors or in any way legally bound to LetzPaws and are not under the direction or control of LetzPaws. Service Providers determine at their own discretion how to provide Pet Care Services. LetzPaws does not employ, recommend or endorse Service Providers or Service Users, and, to the maximum extent permitted by applicable law, we will not be responsible or liable for the performance or conduct of Service Providers or Service Users, whether online or offline. We conduct an initial review of Service Provider profiles and we facilitate basic Identification Verifications but, except where explicitly specified in the LetzPaws Service (and then only to the extent specified), do not otherwise screen Service Providers or Service Users. You should exercise caution and use your independent judgement before engaging a Service Provider, providing Pet Care Services, or otherwise interacting with users via the LetzPaws Service. Service Users and Service Providers are solely responsible for making decisions that are in the best interests of themselves and their pets. For example, each user of the LetzPaws Service is responsible for keeping updated his or her own pet’s vaccinations, and we will have no liability for anyone’s failure to vaccinate his or her pet.
LetzPaws hereby grants you a non-exclusive, revocable license to use the Platform as outlined in the Terms and Conditions; provided, however, that (i) you will not copy, distribute, or make derivative works of the Platform in any medium without LetzPaws prior written consent; (ii) you will not alter or modify any part of the Platform other than as may be reasonably necessary to use the Platform for its intended purposes; and (iii) you will otherwise act under the terms and conditions of the Terms and Conditions and following all applicable local, state, and federal laws.
Use of the Platform is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. You represent, acknowledge and agree that you are at least 18 years of age, and that: (a) all registration information that you submit is truthful and accurate, (b) you will maintain the accuracy of such information, and (c) your use of the Platform and Services offered through this Platform do not violate any applicable law or regulation. Your Account (defined below) may be terminated without warning if we believe that you are under the age of 18 or that you are not complying with any applicable federal, state or local laws, rules or regulations.
You need not register with LetzPaws to simply visit and view the Platform but to access and participate in certain features of the Platform, you will need to create a password-protected account (“Account”). To create an account, you must submit your name and email address through the account registration page on the Platform and create a password. For Service Providers, the activation of the account requires the submission of specific documentation as indicated within the Platform which may include business registration, insurance policies, certifications, and any other documents required by LetzPaws for verification purposes. You will also have the ability to provide additional optional information, which is not required to register for an account but may be helpful to LetzPaws in providing you with a more customised experience when using the Platform. You may also register for an Account using your existing, Google or Apple account and log-in credentials (your “Third-Party Site Password”).
You are solely responsible for safeguarding your LetzPaws password and, if applicable, your ThirdParty Site Password (collectively, “Passwords”) at all times and shall keep your Passwords secure at all times. You shall be solely responsible for all activity that occurs on your Account and you shall notify LetzPaws immediately of any breach of security or any unauthorised use of your Account. Similarly, you shall never use another’s Account without permission. You agree that you will not misrepresent yourself or represent yourself as another user of the Platform and/or the Services offered through the Platform. You hereby acknowledge and agree that LetzPaws will not be liable for your losses caused by an unauthorised use of your Account. Notwithstanding the foregoing, you may be liable for the losses of LetzPaws or others due to such unauthorised use. An Account holder is sometimes referred to herein as a “Registered User.”
You acknowledge and agree that you shall comply with the following policies (the “Account Policies”):
If you do not meet or are unable to comply with any of the above-referenced membership eligibility criteria or Account Policies, please do not use the Platform. Should LetzPaws find that you violated the terms of the membership eligibility criteria or any other terms stated herein, LetzPaws reserves the right, at its sole discretion, to immediately terminate your use of the Platform.
Your access to, use of, and participation in the Platform are subject to the Terms and Conditions and all applicable LetzPaws regulations, guidelines and additional policies that LetzPaws may set forth from time to time, including without limitation, a copyright policy and any other restrictions or limitations that LetzPaws publishes on the Platform (the “Additional Policies”). You hereby agree to comply with the Additional Policies and your obligations thereunder at all times. You hereby acknowledge and agree that if you fail to adhere to any of the terms and conditions of this Agreement or documents referenced herein, including the Account Policies, membership eligibility criteria or Additional Policies, LetzPaws, in its sole discretion, may terminate your Account at any time without prior notice to you.
You shall not upload, post, transmit, transfer, disseminate, distribute, or facilitate distribution of any content, including text, images, video, sound, data, information, or software, to any part of the Platform, including your profile (“Profile”), the posting of your Service (“Offer”), the posting of your desired Service (“Want”), or the posting of any opinions or reviews in connection with the Platform, the Service, the Service Provider, or the Service User (“Feedback”) (all of the foregoing content is sometimes collectively referred to herein as “Submitted Content” and the posting of Submitted Content is sometimes referred to as a “Posting” or as “Postings”) that:
You will not send messages to other users containing:
All Postings. Federal, state and local laws prohibit employment postings with any preference, limitation or discrimination based on race, colour, religion, sex, national origin, age, handicap or other protected class. LetzPaws will not knowingly accept any Posting for employment which violates the law. LetzPaws has the right, in its sole discretion and without prior notice to you, to immediately remove any employment Posting that discriminates or is in any way in violation of any federal, state, or local law.
While using the Platform, you shall not:
As a participant in the Platform, you agree to use careful, prudent, and good judgment when leaving Feedback for another user. The following actions constitute inappropriate uses of Feedback: (a) threatening to leave negative or impartial Feedback for another user unless that user provides services not included in the original Posting or not agreed to as part of the Service to be provided; (b) leaving Feedback to make the Service Provider or Service User appear better than he or she actually is or was; and (c) including conditions that restrict a Service Provider or a Service User from leaving Feedback.
The foregoing list of prohibitions provides examples and is not complete or exclusive. LetzPaws reserves the right to (a) terminate your access to your Account, your ability to post to this Platform (or the Services) and (b) refuse, delete or remove, move or edit the content, in whole or in part, of any Postings; with or without cause and with or without notice, for any reason or no reason, or for any action that LetzPaws determines is inappropriate or disruptive to this Platform or to any other user of this Platform and/or Services. LetzPaws reserves the right to restrict the number of e-mails or other messages that you are allowed to send to other users to a number that LetzPaws deems appropriate in LetzPaws’s sole discretion. LetzPaws may report to law enforcement authorities any actions that may be illegal and any reports it receives of such conduct. When legally required or at LetzPaws’s discretion, LetzPaws will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Platform or on the Internet. LetzPaws does not and cannot review every Posting posted to the Platform. These prohibitions do not require LetzPaws to monitor, police or remove any Postings or other information submitted by you or any other user.
Subject to any exceptions outlined in these Terms and Conditions or Additional Policies, if any, Service Providers shall not: (a) list Services or offers relating to any Service in a category that is inappropriate to the Service they are offering; (b) misrepresent the location at which they will provide a Service; (c) include brand names or other inappropriate keywords in their Profile, Offer, Want, Feedback, or any other title or description relating to a Service; (d) use misleading titles that do not accurately describe the Service; or (e) include any information in their Profile that is fraudulent.
Subject to any exceptions outlined in these Terms and Conditions or Additional Policies, if any, Service Providers shall not: (a) offer a catalogue or a link to a third-party website from which Service Users or any Registered User or user of the Platform may obtain the Service directly; (b) exceed multiple Posting limits; (c) post a single Service but offer additional identical services in the Service description; (d) charge fees for travelling further than desired to provide the Service; (e) offer the opportunity through LetzPaws to purchase the Service or any other service outside of LetzPaws; (f) use their Profile page or user name to promote services not offered on or through the Platform and/or prohibited services.
Subject to any exceptions set forth in these Terms and Conditions or Additional Policies, if any, Service Providers shall not: (a) solicit Service Users to mail cash or use other payment methods not specifically permitted by LetzPaws as approved payment methods; (b) include links that do not conform to LetzPaws’s policies with respect to third-party links; (c) use certain types of HTML and JavaScript in Postings, your Profile page, your Offer page, or your Wants page; (d) promote raffles, prizes, bonuses, games of chance, giveaways, or random drawings; (e) use profanity in any Posting; (f) acknowledge or credit a third-party Service Provider for services or products directly connected with your particular Posting (1) with more than 10 words of text at HTML font size greater than 3 and/or a logo of 88X33 pixels (provided that you represent and warrant that you have the necessary rights, licenses, permissions and/or authorizations from the applicable third party to use that third party’s name and/or logo), (2) with any promotional material in connection with that third-party company, and/or (3) with a link to the third-party’s website with any information in addition to the Service provided via LetzPaws; (g) include third-party endorsements in a Posting; or (h) create a Posting that does not offer a Service.
All pricing for services offered by Service Providers is solely decided by the Service Providers. LetzPaws does not partake in the decision of pricing quoted to Service Users. Service users are required to agree on the final price with the Service Providers before the start of the Service concerning the details provided in the Service description by the providers, which includes but is not limited to pricing, the start and end date of service, and service provisions.
The Service Provider must perform and deliver services and or goods mutually agreed upon agreement with the Service User with the highest quality and professionalism. Services must be delivered on time and any cancellations or changes in date and time must be communicated directly with the Service User. The Service User has the right to review and leave feedback on the quality of the service. If the service was not delivered at a quality acceptable to the Service User, the Service User may open a dispute against the Service Provider to request a refund or to have the service performed again.
If we receive a complaint from Stripe, PayPal, credit card or any financial institution, that a transaction is fraudulent, and could be due to a fake or fraudulent credit card transaction, you will be informed and the payments for your jobs with the affected owner will be held temporarily.
The investigation with the financial institution can take up to 180 days and if the transactions are found to be fraudulent you agree that the money will not be released to you as we too will be unable to receive that money from the payment gateway company as well, and you will return any monies previously paid out by LetzPaws to you for the related jobs.
If you believe the transaction is genuine, do update us with any proof that you have and you can continue to engage the pet owner outside of our platform till the issue is resolved.
By accessing and using the LetzPaws Service to offer services, you certify that you are legally eligible to provide Pet Care Services in the jurisdiction where you provide Pet Care Services; that you have complied and will comply with all laws and regulations that apply to you; that you have obtained all business licenses, business tax registrations, insurance and permits necessary to legally provide Pet Care Services; and that, when providing Pet Care Services, you will comply with applicable leash, pet waste disposal, and similar laws.
Within a period of 18 months from the last day a Service Provider services a Service User, a Service Provider may not:
If a Service Provider violates any of the above-referenced rules in connection with his or her Posting, LetzPaws, in its sole discretion, may take any of the following actions: (a) cancel the Posting; (b) limit the Service Provider’s Account privileges; (c) suspend the Service Provider’s Account; (d) cause the Service Provider to forfeit any fees earned on a cancelled Posting; and/or (e) decrease the Service Provider’s status earned via the Feedback page.
LetzPaws may withhold or delay any outstanding payouts to the sitter at its discretion pending investigations and release the payouts less any applicable penalties or fees applied after the investigation.
(a) commit to purchasing or using a Service without paying; (b) sign up for, negotiate a price for, use, or otherwise solicit a Service with no intention of following through with your use of or payment for the Service; (c) agree to purchase a Service when you do not meet the Service Provider’s terms as outlined in the Posting or agree to purchase a Service with the intention of disrupting a Posting; or (d) misuse any options made available now or in the future by LetzPaws in connection with the use or purchase of any Service.
Within a period of 18 months from the last day a Service User engages the services of a Service Provider, a Service User may not:
If a Service User violates any of the above-referenced rules in connection with his or her Posting, LetzPaws, in its sole discretion, may take any of the following actions: (a) cancel the Posting; (b) limit the Service User’s Account privileges; (c) suspend the Service User’s Account; and/or (d) decrease the Service User’s status earned via the Feedback page.
The Platform may now or in the future permit the submission of videos or other communications submitted by you and other users, including without limitation, your Profile, your Offer, your Wants, any Feedback, and all Submitted Content, and the hosting, sharing, and/or publishing of such Submitted Content. You understand that whether or not such Submitted Content is published, LetzPaws does not guarantee any confidentiality with respect to any Submitted Content.
You agree that any Submitted Content provided by for which you authorise to be searchable by Registered Users who have access to the Platform is provided on a non-proprietary and non-confidential basis. You agree that LetzPaws shall be free to use or disseminate such freely searchable Submitted Content on an unrestricted basis for the purpose of providing the Services.
You shall be solely responsible for your own Submitted Content and the consequences of posting or publishing it. In connection with Submitted Content, you affirm, represent, and/or warrant that: (a) you own or have the necessary licenses, rights, consents, and permissions to use and authorize LetzPaws to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any and all Submitted Content to enable inclusion and use of the Submitted Content in the manner contemplated by the Platform and these Terms and Conditions; and (b) you have the written consent, release, and/or permission of each and every identifiable individual person in the Submitted Content to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of the Submitted Content in the manner contemplated by the Platform and these Terms and Conditions. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any Submitted Content posted by you to or through the Platform.
You retain all of your ownership rights in your Submitted Content. However, by submitting the Submitted Content to LetzPaws for posting on the Platform, you hereby grant, and you represent and warrant that you have the right to grant, to LetzPaws a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to link to, use, reproduce, distribute, reformat, translate, prepare derivative works of, display, and perform the Submitted Content in connection with the Platform and LetzPaws’s (and its successor’s) business operations, including without limitation, for the promotion and redistribution of any part or all of the Platform, and any derivative works thereof, in any media formats and through any media channels. You also hereby grant each user of the Platform a non-exclusive license to access your Submitted Content through the Platform and to use, reproduce, distribute, prepare derivative works of, display and perform such Submitted Content as permitted through the functionality of the Platform and under these Terms and Conditions. The foregoing license granted by you terminates once you remove or delete the Submitted Content from the Platform.
You acknowledge and understand that the technical processing and transmission of the Platform, including your Submitted Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.
You acknowledge and understand that your submitted content may be reposted or reproduced by LetzPaws on the blog, directory, emails, platform, website and social media for promotional and marketing purposes.
You may remove your Submitted Content from the Platform at any time. If you choose to remove your Submitted Content, you understand that you will inform us via email to remove our reposting of your information and we will remove it, or we will consider that you have consented to the reposting.
If you send or transmit any communications, comments, questions, suggestions, or related materials to LetzPaws, whether by letter, email, telephone, or otherwise (collectively, “Suggestions”), suggesting or recommending changes to the Platform, including, without limitation, new features or functionality relating thereto, all such Suggestions are, and will be treated as, non-confidential and non-proprietary. You hereby assign all rights, title, and interest in, and LetzPaws is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Suggestions, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Suggestions. You understand and agree that LetzPaws is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Suggestions, and you have no right to compel such use, display, reproduction, or distribution.
LetzPaws uses a variety of tools in an effort to make our Platform as safe as possible for Service Providers and Service Users. Among these tools could be background checks and identification verifications with national databases. Do not register as a Service Provider on LetzPaws if you do not want LetzPaws to search for you on any national databases. By requesting to use, registering to use, and/or using LetzPaws, you represent and warrant that you and each member of your household have not been and are not currently required to register as a sex offender with any government entity.
By registering as a Service Provider on the Platform, you do hereby consent to allow LetzPaws to perform a background check using the information you provide, and you understand that LetzPaws may review the information provided by the third-party verification service and that LetzPaws, after reviewing the results, may take whatever actions it deems necessary with respect to your Account. You hereby authorize LetzPaws to verify your representations and warranties herein, and you acknowledge that LetzPaws reserves the right, but not the obligation, to verify such representations and warranties and to take action it deems appropriate in its sole discretion. You agree to indemnify and hold harmless LetzPaws from any loss or liability that may result from the background check and verification. In addition, you do hereby represent, understand and expressly agree that LetzPaws offers this third-party verification service as a convenience and does not have control over or assume any responsibility for the quality, accuracy, or reliability of the third-party verification service and/or the information provided by the third-party verification service. LetzPaws retains the right to terminate your LetzPaws membership based on the information provided by this third-party verification service.
Service Users remain fully liable to evaluate and investigate Service Providers. Be aware of the following limitations in Background Checks: Except as otherwise expressly provided in these Terms or through the Service, LetzPaws does not automatically run Background Checks on any Users. Records not available to third-party Background-checking agencies will not be included in the results. Not all arrest logs and records, conviction and correction records, sex offender registries and motor vehicle records are available in all jurisdictions. In many jurisdictions there is a delay before arrest logs and records, conviction and correction records, sex offender registries and motor vehicle records are included in Background Checks. Juvenile records and offences for minors may not appear in the public record and are therefore not included in the results. Dismissed cases, arrests not resulting in convictions, arrests or convictions from foreign countries and nolle pros will not be reported. Traffic violations are not included unless a jurisdiction reports them as criminal offences. In the jurisdictions where traffic violations are reported as criminal offences, such traffic violations may be included in the results as misdemeanours or felonies.
LetzPaws may use a variety of tools in an effort to make our Platform as safe as possible for Service Providers and Service Users. Among these tools are optional name verification, address verification, social security number verification, identity checks, passport, and criminal background checks for Service Providers. LetzPaws uses Stripe to perform name and address verification when we enable our payment solution.
LetzPaws may make these or other third-party verification services available to Service Providers and Service Users. Service Providers and Service Users may use these services to verify information such as, but not limited to, name, address, national id number, criminal background, and professional license credentials. By requesting to use, registering to use, and/or using the Platform, you represent and warrant that you and each member of your household have never been the subject of a complaint, restraining order or any other legal action involving, arrested for, charged with, or convicted of any felony, any criminal offence involving violence, abuse, neglect, fraud or larceny, or any offence that involves endangering the safety of others. You hereby authorize LetzPaws to verify your representations and warranties herein, and you acknowledge that LetzPaws reserves the right, but not the obligation, to verify such representations and warranties and to take action it deems appropriate in its sole discretion.
If you decide to use or access information provided by a third-party verification service offered through the Platform, you do hereby represent, understand and expressly agree that LetzPaws offers this third-party verification service as a convenience and does not have control over or assume any responsibility for the quality, accuracy, or reliability of the third-party verification service and/or the information provided by the third-party verification service. In addition, you understand that LetzPaws may review the information provided by the third-party verification service and that LetzPaws retains the right to terminate your LetzPaws Account based on the information. You affirm that all of the information you provide to LetzPaws as part of these third-party verification services is correct, complete, and applicable to you.
Service Providers may choose whether to make the information obtained from third-party verification services public on LetzPaws. If you decide to share any information from a third-party verification service publicly, you understand that the information in the report may factor into the other party’s decisions to engage you as a Service Provider. You agree to indemnify and hold harmless LetzPaws from any loss or liability that may result from your sharing this report publicly.
LetzPaws notifies you that it may, as part of your use of a third-party verification service, obtain a consumer report about you from a consumer reporting agency. Consumer reports may contain information on your character, general reputation, personal characteristics, and mode of living, including but not limited to consumer credit, criminal history, workers’ compensation, driving, employment, military, civil, and educational data and reports. If you decide to use or access information provided by a third-party verification service offered through the Platform, you warrant that you will comply with all applicable consumer reporting laws. If you decide to access, use, or share information provided by a third-party verification service offered through the Platform with any other party (either through this Platform or otherwise), you agree to do so in accordance with applicable law and to indemnify and hold LetzPaws harmless from any loss, liability, damage, or costs that may result from such access, use, or sharing of this information regardless of the cause. LetzPaws does not assume and expressly disclaims any liability that may result from the use of information provided by a third-party verification service.
LetzPaws has established policies for dealing with alleged and actual copyright and trademark infringement. If you believe that your work has been copied and posted on the Platform in a way that constitutes copyright infringement and/or trademark infringement, please send the following information to su*****@le******.com: (i) identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site; (ii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Platform, and information reasonably sufficient to permit LetzPaws to locate the material.; (iii) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright and/or trademark owner, its agent, or the law; (iv) information reasonably sufficient to permit LetzPaws to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted; (v) an electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive interest that is allegedly infringed; and (vi) a statement by you, made under penalty of perjury, that the information in your report is accurate and that you are the owner of the exclusive right or authorized to act on the behalf of the owner of the exclusive right. A statement by you comprised of the foregoing points is referred to herein as the “Notice.”
You acknowledge that if you fail to comply with all of the requirements, your Notice may not be valid. LetzPaws will remove any infringing material, subject to the procedures outlined by the Copyright Act. Notwithstanding LetzPaws’s instructions above, you are solely responsible for ensuring that any Notice you provide to LetzPaws complies with any legal requirement.
Please also note that for ANY copyright infringements of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. Only the intellectual property rights owner is permitted to report potentially infringing items through LetzPaws’s reporting system set forth above. If you are not the intellectual property rights owner, you should contact the intellectual property rights owner and they can choose whether to use the procedures set forth in these Terms and Conditions.
LetzPaws reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Platform (or any part thereof) with or without notice and in its sole discretion. You agree that LetzPaws shall not be liable to you or to any third party for any modification, suspension or discontinuance of LetzPaws services.
You hereby acknowledge and agree that LetzPaws, in its sole and absolute discretion, has the right (but not the obligation) to delete, terminate, or deactivate your Account, block your email or IP address, cancel the Platform or otherwise terminate your access to or participation in the use of the Platform (or any part thereof), or remove and discard any Submitted Content on the Platform (“Termination of Service”), immediately and without notice, for any reason, including without limitation, Account inactivity or if LetzPaws believes or has reason to believe that you have violated any provision of the Terms and Conditions.
You may cancel your use of the Platform and/or terminate the Terms and Conditions with or without cause at any time by following the link in your Account under “Profile > Delete account” to “Deactivate Account.”
Upon termination of your Account, your right to participate in the Platform, including, but not limited to, your right to offer or purchase Services and your right to receive any fees or compensation, including, without limitation, referral discounts, incentive bonuses, or other special offer rewards, shall automatically terminate. You acknowledge and agree that your right to receive any fees or compensation hereunder is conditional upon your proper use of the Platform, your adherence to the Terms and Conditions, the continuous activation of your Account, and your permitted participation in the Platform. In the event of Termination of Service, your Account will be disabled and you may not be granted access to your Account or any files or other data contained in your Account. Notwithstanding the foregoing, residual data may remain in the LetzPaws system.
Unless LetzPaws has previously cancelled or terminated your use of the Platform (in which case subsequent notice by LetzPaws shall not be required), if you provided a valid email address during registration, LetzPaws will notify you via email of any such termination or cancellation, which shall be effective immediately upon LetzPaws’s delivery of such notice.
Upon Termination of Service, the following shall occur: all licenses granted to you hereunder will immediately terminate; and you shall promptly destroy all copies of LetzPaws Data (as defined below), Marks (as defined below) and other content in your possession or control. You further acknowledge and agree that LetzPaws shall not be liable to you or any third party for any termination of your access to the Platform. Upon Termination of Service, LetzPaws retains the right to use any data collected from your use of the Platform for internal analysis and archival purposes, and all related licenses you have granted LetzPaws hereunder shall remain in effect for the foregoing purpose. In no event is LetzPaws obligated to return any Submitted Content to you. Sections G, I, K, L, M, N, O, Q, R, S, T, U, V, W, and X, shall survive the expiration or termination of the Platform or your Account.
You agree to indemnify and hold LetzPaws, and its officers, managers, members, affiliates, successor, assigns, directors, agents, Service Providers, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees and court costs, made by any third party due to or arising out of the Termination of Service.
The content on the Platform (exclusive of all Submitted Content), including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“Data”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by LetzPaws, subject to copyright and other intellectual property rights under Luxembourg and foreign laws and international conventions. Other trademarks, names and logos on this Platform are the property of their respective owners.
Data on the Platform is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. LetzPaws reserves all rights not expressly granted in and to the Platform and the Data. You agree not to use, copy, or distribute, any of the Data other than as expressly permitted herein, including any use, copying, or distribution of Submitted Content obtained through the Platform for any commercial purposes. If you download or print a copy of the Data for personal use, you must retain all copyright and other proprietary notices contained thereon. You agree not to circumvent, disable or otherwise interfere with security features of the Platform or features that prevent or restrict the use or copying of any Data or enforce limitations on the use of the Platform or the Data therein.
The Platform contains LetzPaws’s Data and Marks, which are or may become, protected by copyright, trademark, patent, trade secret and other laws, and LetzPaws owns and retains all rights in the LetzPaws Data and Marks. Subject to these Terms and Conditions, LetzPaws hereby grants you a limited, revocable, non-transferable, non-sublicensable license to reproduce and display the LetzPaws Data (excluding any software source code) solely for your personal use in connection with accessing and participating in the Platform.
The Platform may also contain Data of other users or licensors, which you shall not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell.
LetzPaws may authorize you to use an “Embeddable Player” feature, which you may incorporate into your own personal, non-commercial websites for use in accessing the materials on the Platform; provided, however, that you provide a link back to the Platform on any pages that contain the Embeddable Player. LetzPaws reserves the right to discontinue any aspect of the Platform at any time.
Joining LetzPaws, posting Services and viewing posted Services is free. LetzPaws reserves the right at its sole discretion to charge fees to Service Providers for other services that LetzPaws may provide, including but not limited to fees for contacting Service Users, responding to job leads generated by LetzPaws, or conducting transactions with Service Users through LetzPaws. LetzPaws charges a service fee for booking transactions completed through LetzPaws of 10%. All service users who request services from a Service Provider with the LetzPaws platform are required to make all payments through the platform. You are expressly agreeing that LetzPaws is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of this Platform and the fees will be billed to your credit card, Stripe or other payment method designated at the time you make a purchase or register for a fee-based service.
LetzPaws offers premium services to Service Providers for a fee and may in the future offer additional services, like advertising, tax preparation and bookkeeping, that Service Providers can also choose to purchase. LetzPaws reserves the right to charge fees for these services at its sole discretion. The fees will not and are not provisioned for the purpose of monitoring the performance or activities of its members, Service Providers and the pets under their care.
Joining LetzPaws, viewing posted Services, and requesting posted Services is free however, LetzPaws reserves the right to charge a fee to Service Users in the future on a per-transaction basis and reserves the right to do so in its sole discretion. Changes to this Fee Policy are effective after LetzPaws has provided you with fourteen (14) days’ notice by posting the changes on the Platform.
If applicable, you agree to pay all fees or charges to your Account based on LetzPaws’s fees, charges, and billing terms then in effect. If you do not pay on time or if LetzPaws cannot charge your credit card, PayPal or other payment method for any reason, LetzPaws reserves the right to either suspend or terminate your access to the Platform and account and terminate these Terms and Conditions. You are expressly agreeing that LetzPaws is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of this Platform and the fees will be billed to your credit card, PayPal or other payment method designated at the time you make a purchase or register for a fee-based service. If you cancel your Account at any time, you will not receive any refund. If you have a balance due on any account, you agree that LetzPaws may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees.
You understand that we are acting solely as an intermediary for the collection of rents and fees between a Service User and a Service Provider who chooses to enter into an Agreement for Service. Because state and local tax laws vary significantly by locality, you understand and agree that you are solely responsible for determining your own tax reporting requirements in consultation with tax advisors, and that we cannot and do not offer tax advice to either Pet Service Providers or Service Users.
All purchases on LetzPaws are final and strictly non-refundable, except for specific situations as outlined in these Terms and Conditions, section O, point 6. Purchases are delivered digitally immediately.
As a courtesy to Registered Users, to facilitate the negotiation and confirmation of the Agreement for Service, LetzPaws provides a general framework for negotiating the terms of Service (e.g., rate, scope of work) (“Negotiation Worksheet”). Registered Users acknowledge and agree that (i) they are solely responsible for addressing all issues that exist now or may arise in the future in connection with the applicable Service; and (ii) it is solely up to such Registered Users, if they so desire, to enter into a signed, written contract, that addresses all of the relevant issues and memorializes the agreed upon Negotiation Worksheet.
You should not rely on any information or resources contained on the Platform, including, without limitation, the Negotiation Worksheet, as a replacement or substitute for any professional, financial, legal or other advice or counsel. LetzPaws makes no representations and warranties and expressly disclaims any and all liability, concerning actions taken by a user following the information or using the resources offered or provided on or through the Platform, including, without limitation, the Negotiation Worksheet. In no way will LetzPaws be responsible for any actions taken or not taken based on the information or resources provided on this Platform. If you have a situation that requires professional advice, you should consult a qualified specialist. Do not disregard, avoid or delay obtaining professional advice from a qualified specialist because of information or resources that are provided on this Platform, however provided.
Each Registered User hereby acknowledges and agrees that LetzPaws is NOT a party to any oral or written Agreement for Service, Negotiation Worksheet, or any contract entered into between Registered Users in connection with any Service offered, directly or indirectly, through the Platform.
No agency, partnership, joint venture, or employment is created as a result of the Terms and Conditions or your use of any part of the Platform, including without limitation, the Negotiation Worksheet or Agreement for Service. You do not have any authority whatsoever to bind LetzPaws in any respect. All Service Providers are independent contractors. Neither LetzPaws nor any users of the Platform may direct or control the day-to-day activities of the other, or create or assume any obligation on behalf of the other.
Subject to the provisions regarding disputes between Platform participants in connection with Feedback, your interactions with individuals and/or organizations found on or through the Platform, including payment of and performance of any Service, and any other terms, conditions, warranties or representations associated with such transactions or dealings, are solely between you and such individual or organization. You should take reasonable precautions and make whatever investigation or inquiries you deem necessary or appropriate before proceeding with any online or offline transaction with any third party, including without limitation, Service Providers and Service Users. We reserve the right, but have no obligation, to monitor disputes between you and other users.
You understand that deciding whether to use the Services of a Service Provider or provide Services to a Service User or use information contained in any Submitted Content, including, without limitation, Postings, Offers, Wants and/or Feedback, is your personal decision for which you alone are responsible. You understand that LetzPaws does not and cannot make representations as to the suitability of any individual you may decide to interact with on or through the Platform and/or the accuracy or suitability of any advice, information, or recommendations made by any individual.
The Pet Service Provider reserves the right to refuse or end a booking prior to the booking, after confirmation of the booking, or during the job period at any time should the Pet Owner provide inaccurate or misleading information of the pets or requirements of the pets prior to the confirmation of any booking. Payments for bookings that fall under this section will not be refundable for services that have already been rendered.
Any information and requirements provided on the LetzPaws platform only up to the time of confirmation of booking will be used as a basis for decisions on disputes. Only communications via the platform chat will be considered for dispute resolution. Communication on other third-party channels will not be considered as part of the contract between service providers, sitters, hosts service users or pet owners.
By using the Site or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other users will be limited to a claim against the particular user or users who caused you harm. You agree not to attempt to impose liability on, or seek any legal remedy from LetzPaws.
NOTWITHSTANDING THE FOREGOING, YOU AGREE THAT LETZPAWS SHALL NOT BE RESPONSIBLE FOR OPPORTUNITY LOSSES OR LIABLE FOR ANY LOSS, OR DAMAGE OF ANY SORT WHATSOEVER INCURRED AS THE RESULT OF ANY SUCH TRANSACTION OR DEALINGS. IF THERE IS A DISPUTE BETWEEN PARTICIPANTS ON THE PLATFORM, OR BETWEEN REGISTERED USERS OR ANY PLATFORM USER AND ANY THIRD PARTY, YOU ACKNOWLEDGE AND AGREE THAT LETZPAWS IS UNDER NO OBLIGATION TO BECOME INVOLVED. IN THE EVENT THAT A DISPUTE ARISES BETWEEN YOU AND ONE OR MORE PLATFORM USERS, REGISTERED USERS OR ANY THIRD PARTY, YOU HEREBY RELEASE LETZPAWS, ITS OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS, AND SUCCESSORS IN RIGHTS FROM ANY CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, FORESEEABLE OR UNFORESEEABLE, DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY RELATED TO SUCH DISPUTES AND/OR THE PLATFORM OR ANY SERVICE PROVIDED THEREUNDER. LETZPAWS ALSO RESERVES THE RIGHT TO DISCLOSE, INFORM OR BROADCAST TO RELATED OR RELEVANT PARTIES OF COMPLAINTS BY OTHER PLATFORM USERS FOR THE SAFETY OF THE COMMUNITY.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER LETZPAWS USERS. WE RESERVE THE RIGHT BUT HAVE NO OBLIGATION, TO MONITOR DISPUTES BETWEEN YOU AND OTHER USERS.
Pet Services provided are not appropriate for all pets, especially aggressive poorly socialised pets. You acknowledge that it is your sole responsibility, as a Service User, to determine if the applicable Service Provider-Provided Service is best for your pet and to select the Service Provider carefully. While certain Service Providers may receive positive assessments or comments from the Site or its users, LetzPaws makes no representations or warranties regarding the quality, security or positive features of the Service Provider or the Service Provider’s residence. LetzPaws is not party to any agreement or transaction between the Service User and Service Providers and, as such, cannot verify or otherwise authenticate any claims made by the Service Provider (including any medical certifications or insurance coverage held by the Service Provider). Moreover, it is incumbent upon you to share any and all relevant information, including but not limited to medical issues, allergies or other conditions, about your pet prior to engaging the Service Provider for pet-care-related services. As a Member, you acknowledge and agree that the entire risk arising out of your use of the Site, including listing and booking Service Provider-Provided Services, is entirely your own. You acknowledge and agree that LetzPaws is not liable for any damages associated with the administration of Service Provider-Provided Services, which may include but are not limited to, bodily injury, mating with, or death to your pet (whether caused by the Service Provider, any family member, friend, pet or other affiliate of the Service Provider or any other third party). It is the sole responsibility of Service Users to make decisions that are in the best interests of themselves and their pets. You agree not to attempt to impose liability on or seek any legal remedy from LetzPaws. You release LetzPaws from any and all claims, demands, damages (actual, consequential, nominal, punitive, or otherwise), equitable relief, and any other legal, equitable, and administrative remedy, of every kind and nature, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, past, present, or future, arising out of or in any way connected with your communication or interaction with other users on the Site or your experience as a Service Provider in connection with the Site.
Service users are required to collect the pet at a time and place agreed upon with the Pet Service Provider at the time of booking. In the event the pet is not collected at the said time and place, the Pet Service Provider receives the right to send the pet to a preferred adoption centre, home or shelter e.g. SPCA, and it is strictly not the responsibility of LetzPaws or the Pet Service Provider on any issues arising from the pet thereafter.
You agree that LetzPaws will not be liable for any pets that have gone missing or lost when in the care or possession of the pet service provider. Any lost or missing pet must be reported to LetzPaws within 24 hours of the incident.
If a dispute arises between you and LetzPaws, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Any subsequent bookings that are not booked via LetzPaws will not be eligible for any dispute claims or support. Accordingly, you and LetzPaws hereby agree that we will resolve any claim or controversy at law or equity that arises out of the Terms and Conditions or the Platform in accordance with this Section O or as we and you otherwise agree in writing. Before resorting to the filing of a formal lawsuit, we strongly encourage you to first contact us directly to seek a resolution via e-mail at su*****@le******.com. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Only communications via the platform chat will be considered for dispute resolution. Communication on other third-party channels will not be considered.
The Terms and Conditions shall be governed in all respects by the laws of Luxembourg, without reference to its conflict of law provisions. You agree that any claim or dispute you may have against LetzPaws must be resolved by a court located in Luxembourg.
Aspects of the Platform and other LetzPaws services may be supported by advertising revenue. As such, LetzPaws may display advertisements and promotions on the service. The manner, mode and extent of advertising by LetzPaws on the Platform are subject to change and the appearance of advertisements on the Platform does not necessarily imply endorsement by LetzPaws of any advertised products or services. You agree that LetzPaws shall not be responsible or liable for any loss or damage of any sort incurred by you as a result of any such dealings or as the result of the presence of such advertisers on the Platform.
The Platform may provide, or third parties may provide, links, contact forms and/or phone numbers to other websites or resources, including, without limitation, social networking, blogging and similar websites through which you are able to log into the Platform using your existing account and log-in credentials for such third-party websites. Certain areas of the Platform may allow you to interact and/or conduct transactions with such third-party sites, and, if applicable, allow you to configure your privacy settings in your third-party site account to permit your activities on the Platform to be shared with your contacts in your third-party site account. Because LetzPaws has no control over such sites and resources, you acknowledge and agree that LetzPaws is not responsible for the availability of such external sites or resources, and is not responsible or liable for any content, advertising, products, goods or services on or available from such websites or resources. Unless expressly stated on the Platform, links to third-party sites should in no way be considered as or interpreted to be LetzPaws’s endorsement of such third-party sites or any product or service offered through them. You further acknowledge and agree that LetzPaws shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, product, goods or services available on or through any such website or resource. The Third-party website may have different Privacy Policies and Terms and Conditions and business practices than LetzPaws. In certain situations, you may be transferred to a Third-party website through a link or connected to a Third-party resource by a contact form or phone but it may appear that you are still on this Platform or transacting with LetzPaws. In these situations, you acknowledge and agree that the Third-party website terms and conditions and privacy policy apply in this situation. Your dealings and communications through the Platform with any party other than LetzPaws are solely between you and such third party. Any complaints, concerns or questions you have relating to materials provided by third parties should be forwarded directly to the applicable third party.
You agree that your use of the platform shall be at your own risk. to the fullest extent permitted by law, LetzPaws and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, and agents disclaim all warranties, express, implied, statutory or otherwise, and make no warranties, representations, or guarantees in connection with this platform, the services offered on or through this platform, any data, materials, submitted content, relating to the quality, suitability, truth, accuracy or completeness of any information or material contained or presented on this platform, including without limitation the materials, data and submitted content of other users of this site or other third parties. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, this platform, the services offered on or through this platform, data, materials, submitted content, and any information or material contained or presented on this platform is provided to you on an “as is,” “as available” and “where-is” basis with no warranty of implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights does not provide any warranties against errors, mistakes, or inaccuracies of data, content, information, materials, the substance of the platform or submitted content, any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, any bugs, viruses, trojan horses, or the like which may be transmitted to or through the platform by any third party, any interruption or cessation of transmission to or from the platform, any defamatory, offensive, or illegal conduct of any third party, or any loss or damage of any kind incurred as a result of the use of any data, content, information, materials, substance of the platform or submitted content posted, emailed, transmitted, or otherwise made available via the platform. Letzpaws does not endorse, warrant, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the platform or any hyperlinked site or featured in any banner or other advertisement. LetzPaws will not be a party to or in any way be responsible for monitoring any transaction between you and any party, including third-party service providers of products or services. As with the use of any product or service, and the publishing or posting of any material through any medium or in any environment, you should use your best judgement and exercise caution where appropriate.
Your use of the services, including, without limitation, your interactions and dealings with any service users or service providers is at your sole risk. You acknowledge and agree that LetzPaws does not check any pet service provider, sitter, pet owner, or other user’s background or record. LetzPaws is a reputation-based system. take advantage of other users’ comments and third-party referrals on pet service providers and sitters. use common sense. be aware and be safe. Our services are provided on an “as is” and “as available” basis. We expressly disclaim, and you waive, all warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose and non-infringement. the use of badges and other profile attributes — including those that reference third-party organizations — are meant to facilitate the exchange of information and do not represent a warranty or endorsement of any kind, from either LetzPaws or any third parties. Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction.
You hereby acknowledge and agree that LetzPaws shall not be liable for submitted content or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. You further acknowledge and agree that LetzPaws shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from or relating to any contract between platform users entered into independently of the platform.
The platform may contain links to third-party websites that are not owned or controlled by LetzPaws. LetzPaws does not have any control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, LetzPaws will not and cannot censor or edit the content of any third-party site. By using the platform, you expressly relieve LetzPaws from any and all liability arising from your use of any third-party website. Accordingly, please be advised to read the terms and conditions and privacy policy of each third-party website that you visit, including those directed by the links contained on the platform.
(a) the use or inability to use our services;
(b) harm or damage to your property or pets as a result of using our services;
(c) disclosure of, unauthorized access to or alteration of your content;
(d) any harm to you caused in whole or part by a third party, including but not limited to another user of the services;
(e) statements, conduct or omissions of any service provider, host, sitter, pet owner, user, or other third parties on our services; or
(f) your or anyone else’s conduct or acts in connection with the use of the services, including without limitation from interactions with other users of our services or persons introduced to you by our services, whether online or offline. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Neither LetzPaws nor you shall be liable to the other for any delay or failure in performance under the Terms and Conditions, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.
You agree to defend, indemnify and hold harmless LetzPaws, and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from your use of, access to, and participation in the platform; your violation of any provision of the terms and conditions, including the privacy policy; your violation of any third-party right, including without limitation any copyright, property, proprietary, intellectual property, or privacy right; or any claim that your submitted content caused damage to a third party. This defence and indemnification obligation will survive these terms of service and your use of the platform.
If you have a dispute with one or more platform users, you forever release LetzPaws (and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service providers, suppliers, agents, subsidiaries, and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with your use of the platform and/or any submitted content.
You agree that any legal remedy or liability that you seek to obtain for actions or omissions of other users will be limited to a claim against the particular user or users who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from LetzPaws. you release LetzPaws from any and all claims, demands, damages (actual, consequential, nominal, punitive, or otherwise), equitable relief, and any other legal, equitable, and administrative remedy, of every kind and nature, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, past, present, or future, arising out of or in any way connected with your communication or interaction with other users on the site or your experience as a pet service provider, sitter, pet owner or other service provider in connection with the site.
The terms and conditions, and any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by LetzPaws without restriction.
If you are a California resident, you waive California Civil Code Section 1542, which provides the following:
If you are not a California resident, you waive your rights under any statute similar to California Civil Code section 1542 that governs your rights in the jurisdiction of your residence.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of sections Q and R may not apply to you.
You agree that, except as otherwise expressly provided in the Terms and Conditions, there shall be no third-party beneficiaries to the Terms and Conditions.
You agree that LetzPaws may provide you with notices, including those regarding changes to the Terms and Conditions, by email, regular mail, or postings on the Website.
The Terms and Conditions, together with the Privacy Policy and any other legal notices or Additional Policies published by LetzPaws on the Platform, shall constitute the entire agreement between you and LetzPaws concerning the Platform. If any provision of the Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms and Conditions, which shall remain in full force and effect.
No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and LetzPaws’s failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
You agree that any cause of action arising out of or related to the Platform must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
The section headings in the Terms and Conditions are for convenience only and have no legal or contractual effect.
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LetzPaws
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Please be aware that the content on our website, LetzPaws, is originally written in English. For the convenience of our users, we have used automated translation services to offer the website’s content in French, German, and Portuguese. While we strive to provide as accurate translations as possible, there may be instances of errors or inaccuracies in these automatically translated texts.
By choosing to view our website in French, German, or Portuguese, you acknowledge and accept that the content in these languages may not perfectly represent the original English text. LetzPaws is not responsible for any misunderstandings, errors, or inaccuracies that may arise from the translated content.
We appreciate your understanding and your interest in LetzPaws. If you have any concerns or notice any major inaccuracies, please feel free to contact for clarification.
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